At Sutton Bollards, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website www.suttonbollards.co.uk or interact with us through our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect the following types of personal information:
Personal Identification Information: Name, email address, phone number, billing and shipping addresses, payment information, etc.
Technical Data: IP address, browser type, device information, and website usage data such as pages visited, time spent on the site, etc.
Marketing and Communications Data: Preferences in receiving marketing from us, your communication preferences, and interactions with our emails or newsletters.
We use your personal information for the following purposes:
To process orders: We use your personal data to complete transactions, fulfill orders, and provide customer support.
To improve our services: Analyzing site usage data helps us improve the user experience, design, and functionality of the website.
Marketing: We may send you promotional emails or newsletters about our products, services, or offers that may interest you (you can opt out at any time).
Communication: Responding to customer service requests, answering queries, and providing important updates related to your order or account.
We rely on the following legal bases to process your personal data:
Contractual necessity: We need your personal information to fulfill contracts (e.g., processing orders).
Consent: When you sign up for newsletters or marketing communications, we ask for your consent.
Legitimate interests: We may process your data for our legitimate business interests, like improving our website and customer service, unless your interests override those interests.
We may share your personal information with trusted third parties under the following circumstances:
Service providers: Payment processors, delivery partners, or customer service platforms.
Legal obligations: We may disclose your information if required by law or in response to legal processes.
Business transfers: In the event of a business sale, merger, or acquisition, your data may be transferred to the new owner.
We will never sell, rent, or trade your personal data.
We use a variety of security measures to protect your personal data, including secure servers, encryption, and other technologies to prevent unauthorized access. However, no method of transmission over the internet is completely secure, and we cannot guarantee the security of your data.
You have several rights regarding your personal data:
Access: You can request access to the personal data we hold about you.
Correction: You can request that we correct any inaccuracies in your personal data.
Deletion: You have the right to request that we delete your personal data, subject to certain conditions.
Objection: You can object to the processing of your data in certain circumstances (e.g., for direct marketing).
Data Portability: You may request a copy of your personal data in a structured, commonly used format for transfer to another service provider.
Withdraw Consent: You can withdraw your consent for us to process your data, though this will not affect the legality of any processing done before the withdrawal.
To exercise any of these rights, please contact us at info@suttonbollards.co.uk.
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us track usage patterns, remember your preferences, and improve functionality.
You can manage cookie settings through your browser settings, but disabling cookies may affect some features of our website.
For more information, please refer to our Cookie Policy.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of any third-party sites you visit.
If you are located outside the UK, please note that your data may be transferred to and processed in the UK or other countries. We will take all necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Revised” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Email: info@suttonbollards.co.uk
Phone: 0121 369 1169
